Building Manager & Apartment Living Educator

About this position

BUILDING MANAGER & APARTMENT LIVING EDUCATOR

Les Maisons Transitionnelles O3 On Our Own (O3) is a non-profit community organization in NDG that offers support services and subsidized housing to young parents (16 to 30 years old) and their children (0 to 5 years old). Each family can stay at O3 for up to 5 years, during which time they work on personal goals and attend group programming, with the goal of thriving independently within the community after they leave O3. We have 4 buildings in the Benny Farm neighbourhood of NDG for a total of 29 apartments and an office space. 

We are a unique program and this is a unique role which combines handyperson tasks, intervention tasks and administrative tasks. The ideal candidate will have basic repair and renovation skills and an understanding of building systems. They will also have great people skills and communication skills, and an interest in teaching and supporting residents to learn apartment living and apartment maintenance skills. And finally, they will have the administration and project management skills necessary to coordinate contractors, manage the budget, plan repair and renovation projects and oversee reporting and invoicing.

We understand that this position requires a specific combination of skillsets. If you are interested in the position but feel you might not meet all of the requirements, we invite you to reach out - there is some flexibility in how we can structure the position. However, at this time, we are not interested in propositions from property management companies or external building management service providers. 

Responsibilities:

Ongoing Building Maintenance, Renovations and Repairs:

• Manage and Respond to Resident’s Requests for Maintenance in a timely manner and complete or coordinate execution of repairs

• Ensure adequate clearing of common areas including building stairways, laundry rooms and outside common spaces 

• Coordinate maintenance contracts for regular and preventative maintenance (develop schedules, review contracts, acquire new tradespeople, keep an updated contact list) Ex. exterminator, fire alarm certification, HVAC system, seasonal boiler maintenance, snow removal etc.

• Ensure frequent mechanical rooms verification and conduct building inspections

• Coordinate purchase and delivery of building supplies, major appliances, etc. and oversee inventory

• Coordinate and/or complete apartment flipping, including repairs, updates, painting, cleaning, etc. 

• In collaboration with the ED, coordinate occasional major or exceptional building projects

Resident Accompaniment and Education: 

• Give all new residents an apartment orientation 

• Conduct apartment inspections on a quarterly basis in collaboration O3 staff 

• Ensure that building policies are being followed, including inspecting balconies and common areas (ex. no items in the emergency exits, garbage system)

• Develop and facilitate various learning opportunities for residents in the Apartment Living domain (ex. Cleaning and organizing group workshop, infographic about garbage rules)

• Assist residents with pre-extermination apartment preparation when necessary

• Intervene in an educator role in cases where residents have significant organizational or cleaning difficulties 

• Collaborate with intervention and office staff to define Apartment Living domain goals and strategies to support residents to meet these goals

Administration:

• Track work and expenses, validate external invoices and submit quarterly expense reports

• Manage building and renovation budgets

• Maintain updated contractor contact lists 

• Supervise volunteers and log volunteer hours 

• Potentially, outreach to stores or companies to solicit building donations or support

Requirements: 

• Strong written and verbal English communications skills, and strong ability to simplify information and communicate complex information in an accessible manner

• Strong interpersonal skills, empathy and understanding of O3 clientele

• Strong organizational, planning, administration and project management skills

• Ability to complete basic renovation and repairs (drywall and plaster, painting, caulking, snaking drains and basic plumbing repairs, etc.)

• Ability to complete maintenance tasks such as mopping, snow shoveling and lawn mowing when necessary (often these tasks are assigned to contractor or volunteer, but building manager must step in if needed) 

• Willingness to deal with pests and pest control mechanisms (traps, poison)

• Ability to use Google Drive and make, manage and update basic spreadsheets

• Willingness to be available in an emergency to the best of your ability

Assets: 

• Experience working in social housing

• Experience working with a similar population and/or similar lived experience

• Experience working in social or community support services 

• Understanding of trauma and trauma-informed practice/approach

• Conversational French communication skills

• Experience working in the renovation/construction/building management sector in Montreal

Position details:

Type: 35 hours a week (Some flexibility to change to a part-time if position is restructured based on candidate’s skillset)

Start date: May 2025, flexible on exact start date

Language: The language of the workplace is English. The ability to communicate in French is often required to communicate with external service providers, so French communication skills are an asset, although we can work around it for the right candidate.

Compensation: $35/hour

Location and schedule: Mostly on site in NDG, admin tasks can be done remotely. Weekly schedule is somewhat flexible. Candidate must be willing to respond to emergency situations outside of regular hours to the best of their ability.  

Applications will be accepted and interviews will be conducted on a rolling basis. We aim to close applications on May 4, 2025. Please apply before this date or contact us to inquire if the position is still open.

Please email your C.V. and cover letter to director@o3onourown.com. Only those applicants considered for an interview will be contacted.

O3 encourages applications from parents, women, Black people, Indigenous people, and people of colour. We aim to hire people who reflect the population we serve.