Addiction Counsellor 2

About this position

Overview

This role is a direct link to the Manager and provides relevant and critical information that will contribute to the success of the organization. The incumbent is a part of a collaborative treatment team that provides group facilitation and individual counselling sessions to individuals accessing service. The Addiction Counsellor 2 will therapeutically respond to individual and collective needs and collaboratively formulate treatment plans, transitional plans and promote health and progress in a clients’ journey. The successful candidate will be registered in a professional regulatory body and have demonstrated experience working with the Addiction and Mental Health population. Additionally, this position will participate and at times, co-facilitate weekly clinical meetings, be responsible for maintaining a professional and ethical framework and engage in ongoing learning to elevate clinical knowledge and application. This position will participate in occasional community initiatives and/or tables that strengthen service delivery. The Addictions Counsellor is also responsible for site security/maintenance (light duties that can be safely performed), housekeeping/food service, inventory control, administrative duties, fundraising (as requested during work hours), and community relations (promoting Hope Place Centres to others).

Working Schedule

Typical working schedule is Monday-Sunday (Assignment based on program/organizational need). Includes daytime and/or evening hours but not overnights; typically includes weekdays and/or weekends and may include statutory holidays with advance notice).

Remuneration

• $33.22 hourly rate

• Healthcare Spending Account, which can commence 1-year post-probationary period

• Paid Statutory holidays

• 3% Personal Leave, 72 hours maximum per year; equivalent to 8 working days

• Professional Development allowance

• Single benefit coverage, which can commence after 3 month waiting period

• RRSP with 3% employer match, which can commence post-probationary period

Job Description

• Be a resource, role model, leader and mentor to employees on your team

• Provide formal mentorship to staff members throughout the entire employee lifecycle, which includes direct and constructive feedback, encouragement, coaching and knowledge sharing on a daily basis

• Execute coaching objectives as per Managers’ direction 

• Provide critical information and feedback to Manager on a bi-weekly basis on individual performance trends/themes that arise that could serve as an avenue for coaching, development and refinement

• Alert Manager on any issues that could have a direct impact on quality care and provide solutions on how to respond and mitigate the existing challenges

• Maintain a higher acuity clinical profile as a sign of your elevated skill set and expertise

• Co-facilitate clinical team meetings or be the designate facilitator in the Managers’ absence

• Contribute to policy development and/or revisions when required

• Provide consultation to leadership team when required on key initiatives in the organization on a bi-annual basis

• Lend a clinical lens and perspective to internal and external committees’ and stakeholders as required

• Contribute to the development of the program content and schedule

• Provide insight and recommendations on how processes involved in programs and services and community outpatient department could be improved

• Oversee the execution of synopsis and communicate relevant information to Manager and live-in treatment team

• Manage the medication management processes upon confirmation of service recipient entry

• Co-design treatment plan, transitional plan that is aligned with client assessment, presenting problem and desired outcome

• Provide/facilitate group and individualized clinical programming/sessions

• Apply non-violent crisis intervention strategies when required and professionally respond to crisis situations when they arise

• Facilitate mediation and conflict resolution when required

• Develop action plans, implementation and follow-up with the client on the routine basis to support the client treatment plan

• Provide psychoeducation that meets the client where they are at and offer adaptive strategies/coping skills focusing on mindfulness, distress tolerance, emotional regulation and interpersonal effectiveness

• Liaise with primary care, community treatment organizations and resources to provide necessary support to the client

• Advocate and promote client-centred care in all affairs

• Utilize client routine outcome monitoring data in the development of individualized sessions

• Attend staff meetings and actively participate throughout

• Analyze assessment prior to client entry and adequately prepare the delivery of high quality and individualized counselling services

• Conduct high-quality, evidence-based interventions to promote health and well-being and are relevant to Addiction and Mental Health population

• Execute timely and accurate documentation that adheres to the organizations’ policies and procedures and regulatory college/body; maintain routine progress records

• Participate in the research, development and implementation phases of program material and delivery

• Provide colleagues with relevant information to assist in the delivery of services in a congregate setting

• Participate in clinical and organizational meetings for the purpose of delivering high-quality addiction treatment and contributing to the advancement and refinement of processes, programming and operations

• Participate in organizational initiatives that support primary purpose, quality implementation and strategic activities

• Participate in ongoing learning to advance skills, knowledge and competency

• Provide feedback during the process of accreditation and contribute to policy analysis and development when required

• Correspond and consult with treatment team and contribute to effective internal communications that promote effective treatment services

• Connect and secure client-driven referral sources to aid in the individuals’ transitional plan upon termination of services

• Actively build, sustain and promote Hope Place Centres programs and services

• Ensure Manager is informed and updated on critical issues, incidents and/or complaints in a timely manner

• Perform on-call responsibilities on a rotation to provide consultation, urgent support and/or secure coverage for program delivery in order to preserve and maintain quality

• Complete data entry on direct service volumes/client service interactions in a timely and accurate manner

• In accordance with our accountability agreement, ensure that all data entry and documentation is captured in an accurate and timely manner 

• Adhere to privacy policy and be in compliance with PHIPPA legislation

• Provide psychotherapy for all service recipients and provide a variety of evidence-based methodologies designed to meet the service recipients’ needs including: Individual therapy; Abstinence-based and trauma-informed; Support participants in developing and implementing their recovery goals; Facilitation of clinical group processes; Preparation and delivery of clinical content for group sessions; Referral to other service providers and resources where appropriate; Complete biopsychosocial spiritual assessment for all service recipients

• Completion of administrative and organizational responsibilities, including but not limited to, (1) Clinical assessment and referral tools; (2) Admission and discharge forms and statistics; (3) Time sheets, email, and activity/communication logs; (4) Participant and program evaluations; (5) Financial management documents; (6) Clinical case notes and group reports; (7) Correspondence and report writing when required; (8) Progress status reports (9) Analysis and Integration of Routine Outcome Monitoring

• Engage in regular clinical supervision with the Manager to receive feedback on job performance, plan & evaluate professional goals, engage in relevant training and report on programs & services

• Maintain all established policies/procedures & practices of the organization

• Participate in and provide all relevant in-service training

• Provide training and guidance to new staff and students

• Competency in providing access to medication on daily basis  

• Builds trust, credibility and relationships with internal stakeholders

Qualifications and Requirements

• A team player with a commitment to collaboration

• Registered Professional with current certificate of registration in-good standing with the Ontario College of Social Workers and Social Services Workers and/or the College of Registered Psychotherapists of Ontario

• Post secondary education and/or training in Social Work, Social Services, Psychology, Nursing

• Ideally 5+ years’ progressive experience with Addiction and Mental Health population

• Knowledge of abstinence-based (12 Step) and harm-reduction treatment philosophies

• Standard First Aid; CPR-C with AED

• Non-Violent Crisis Intervention

• ASIST

• Satisfactory Police Clearance Check (Vulnerable Sector)

• Valid G Class Ontario Drivers’ Licence, good driving record and current liability insurance, in accordance with requirements of HPC policy

• Demonstrated understanding of the unique needs of individuals, as well as the importance of involving individuals with their children and families together in treatment

• Demonstrated strong competency in Cognitive Behavioural Therapy, Motivational Interviewing, Dialectical Behavioural Therapy and Brief Solution-Focused Therapy

• Superior oral and written communication skills in English

• Confident in use of typical office equipment; and proficient in use of technology

• Knowledge of customer service and quality assurance

• Exceptional communication and interpersonal skills

• Proven conflict resolution and mediation skills

• Able to implement the Social Work and Social Service Work Act, the Ontario Mental Health Act

• A commitment to integrity, contribution and ongoing process improvement

• A commitment to people and collaboration

• A customer-service and growth mindset

• Works with integrity and a high degree of ethics

• Self-driven and eager to learn and grow and contribute to enhancing workplace culture