Manager, Development

About this position

THE OPPORTUNITY:
Are you dynamic, entrepreneurial, experienced in inspiring donors to invest in meaningful impact at the community level? Would fundraising for supportive health care for people facing cancer motivate you to develop great relationships to support the growth and innovation of our programming in over 100 hospitals and cancer centres across Canada and virtually? As our Manager of Development, you will be on the front line of advocating to ensure people have the tools and the access to help fight cancer with confidence, dignity, and hope.

Who are we at the core:
Look Good Feel Better is an international program operating in 27 countries, all with the mission of empowering people facing all cancers through knowledge, support and confidence.   Our core workshop, available through more than 100 cancer centres across Canada and online helps individuals safely manage the appearance-related effects of cancer and its treatment so they can feel more like themselves again.  Through our Feel Better Series, we are expanding our programming to help fill the gaps in psychosocial support for those in-treatment, post-treatment and those living with cancer.    More than just make-up, LGFB provides a safe place for connectivity and community for those facing similar challenges. With the help of over 1000 volunteers and its partners delivering compassionate care and expertise, we are advocates for self-care, optimizing mental health and well-being, and empowering the community.

Our culture and some of our organizational values:

• We are driven by a culture of inclusivity, accountability, transparency, authenticity, and purpose
• We are proud to be a diverse team with continued commitment to fostering our DEI capacity reflected by our team, our board members, our partners, and the stakeholders we serve and strive to serve
• We value work-life balance through a flexible hybrid remote work model along with an emphasis on personal health and wellness through time off and ability to disconnect policies
• Along with competitive salaries within the non-profit sector, we provide competitive health benefits coverage and an RRSP matching program
• We offer a generous paid time off package including vacation days, wellness days and paid company wide closure over the winter holiday break
• We encourage team connectivity, collaboration, celebration and cultivating mentorship and growth

OVERVIEW OF THE ROLE:
The Manager of Development is responsible for providing expertise, execution, and support to achieving the organization’s overall development and marketing goals. You will be accountable for managing a portfolio that raises a minimum of $1.5M+ by focusing on cultivating and retaining donors in the following channels: corporate giving, cause related marketing, community engagement, sponsorship, grants, major gifts, and annual giving. As part of the overall development team, the manager will provide best in class cultivation and stewardship; be a savvy presenter showcasing impact at its best; possess strong interpersonal skills that have made you well respected and connected; be up to date with market trends and or emerging opportunities; and can work effectively in a collaborative team environment driven by a culture of strong values and mission.

Core Deliverables:

Revenue Development (65%):

General:

• Develop, implement, or collaborate on fundraising and communication strategies to achieve annual and long‐term fundraising objectives
• Relationship management of existing portfolio to retain, steward and grow revenue
• Support the development of a Major Gift program with discovery, cultivation, and stewardship
• As an effective communicator and presenter, develop and deliver compelling case for support opportunities  through engaging donor proposals, presentations, and impact reporting
• Steward and recognize donors and stakeholders, working with key team members to ensure timely and accurate fulfillment of required reporting, partnership agreements and recognition plans

Cause-Related Marketing:

• Steward and support existing CRM donors to ensure strong retention and growth year-over-year
• Provide CRM expertise from a charitable lens to support and help new donors build robust CRM campaigns
• Work with Marketing team to support PR and marketing strategies developed through donor activation plans to amplify success of CRM initiatives

Signature Events:

• Support the financial success of our Signature Events through effective Volunteer Committee management, sponsorship solicitation, table & ticket sales, and on-site fundraising
• Work with the Marketing & Events team to ensure sponsorship deliverables are met
• Work with the Operations team to ensure timely invoicing and revenue tracking
• Working with Volunteer Committees and Event Production Vendor, ensure Silent Auction prizes are solicited for our Signature Events

Product Procurement:

• Secure annual commitment from key donors for product donations
• Working with Operations and Program Team, identify and solicit new donors to meet product needs
• Review contracts related to partnerships or donations of product (Gift in Kind)

Community Engagement:

• Steward and solicit Community Event donors to encourage annual community events
• Respond to inquiries and support new Community Events
• Work with Marketing team to  encourage Community Event among LGFB stakeholders
• Work with Program team to identify Volunteer Recruitment opportunities with key stakeholders

Systems Management and Donor Administration (20%):

• Contribute and support fundraising and administrative infrastructure and its suite of tools to ensure consistence and adherence to CRA guidelines
• Ensure the integrity and usability of donor data and financial processes to maximize fundraising activities and meet organizational reporting through tracking of all prospecting and account management activities
• Support and work with finance team to monitor budgets provide reporting, and follow up with donors for payment
• Support Marketing & Events team with silent auction platform (Givergy)

Operational and Administrative Support (15%):

• Conduct research and develop briefing notes, presentations or analysis for senior leadership or committee members Work with leadership team to increase donor opportunities and loyalty by being up to date with market trends and or emerging opportunities
• Effectively contribute to cross-departmental info sharing and best practices
• Develop or contribute to short and long term‐departmental strategic plan, annual operating plan, and
• pipeline
• Identify, develop, or contribute to policies and guidelines and continuity planning,

QUALIFICATIONS & COMPETENCIES

• University Degree or College equivalent in fundraising, marketing, or sales
• Post‐graduate degree in fundraising, marketing or sales, an asset
• 6-8 years’ successful experience in a fund development capacity or equivalent in a marketing or sales environment
• Bilingual (English/French) Considered a Strong Asset
• Proven track record of soliciting and managing corporate donors, cause related marketing, major gift fundraising, foundation grants, sponsorship, and/or community giving within a team but also individually
• Strong aptitude in using fundraising or CRM platforms to manage donor information, ideally Raiser’s Edge and Givergy
•  Seen as strong communicator, highly professional, able to effectively influence and negotiate with others, high degree of diplomacy and adaptable to change management
• Considered detail oriented, analytical, and organized in managing competing/ multiple priorities and opportunities
• Passionate about sharing and advocating for supportive health care, empowering individuals and their families, community programming and capacity building
• Active participant to organizational culture and mission as both a team player and individual contributor

CONSIDERATIONS:

• LGFB works on a hybrid model and minimum 2 days a week teams are in the office
• Valid Class G driver’s license and access to a vehicle with an ability to travel within Canada on occasion
• Ability to some work nights/ weekends as required

APPLICATIONS PROCESS:
We thank all applicants for their interest. We will only contact those applicants selected for further consideration. No telephone, walk ins or agency inquiries please. Please note that submissions will be reviewed on an on-going basis and individuals may be invited to conduct an advance tele-screen and interview for the role. Therefore, early submissions are encouraged. Deadline to apply is Friday January 17, 2025.

Office Location: 150 Eglinton Ave. East, Suite 308, Toronto.   For more information about Look Good Feel Better visit www.lgfb.ca