Manager, Community Events

About this position

Reporting to the Director, Community Events, the Manager, will be responsible for the development, implementation and execution of new Community Events fundraising programs.  As well, manage and increase effectiveness and efficiency of the Community events department through the development and implementation of tools that support donor excellence and increase staff capacity.  The Manager will direct, coach, and mentor the Coordinators assigned to specific administrative and fundraising roles.

Duties and Responsibilities include:

• Develop, implement and maintain grassroots fundraising programs including the policies, process and procedures applicable for each program type i.e. Challenge Events
• Use data analytics to develop programs that engage and increase donor acquisition, participation and revenue through the development of appropriate programs
• Design and develop materials and tools to support the utilization of community event programs by donors and support them in their ability to raise fundraising revenue
• Serves as subject matter expert to team and management
• Design and deliver staff training sessions on new programs
• Optimize systems utilization to deliver a best in class donor experience through the development of KYDS, EMS and self-serve tools
• Manage and maintain current systems to ensure data integrity for donor and prospect records
• Create policies and procedures for the effective and efficient delivery of Community Events including the do-it-yourself segment of the Community Events business
• Develop management reports for all segments of the Community Events portfolio including the development of new business and retention reports
• Provides leadership to Coordinators by assisting them in their development and coaching and mentoring as required.
• Provides functional and technical leadership and mentorship to the team
• Develops and facilitates effective working relationships with team members
• Develop team goals and objectives including metrics
• Responsible for achieving annual financial targets for assigned segment
• Manage financial budgets for the assigned segment by tracking overall budget lines
• Develop monthly and quarterly forecasts of department financial performance against budget
• Develop annual budget and expense lines
• Participate in team and cross-functional projects as assigned.

The successful candidate must possess the following:

• University degree or Community College Degree (fundraising diploma an asset)
• Development of fundraising programs
• Blackbaud, Raiser's Edge, Convio Experience and understanding of systems
• Canada Revenue Agency Receipting Guidelines
• Computer Skills (Microsoft Office)
• Exceptional Customer Service Skills
• Project Management Skills
• Superior verbal and written skills
• Relationship Building Skills
• Leadership Skills
• Display good judgement and decision-making skills
• Strategic Thinking

SickKids Foundation is committed to fostering an inclusive, accessible environment, where all individuals feels valued, respected and supported.  Candidates requiring accommodation during the recruitment process, please contact the Human Resources Department.

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