Communications Coordinator

About this position

About the Role:

Understanding and using technology is a challenge for many of our member organizations. As the Communications Coordinator, your job is to work with the Communications Lead and the Accounts Management team to keep Canadian nonprofits informed and engaged around our technology donations program and how to use technology effectively. You will be responsible for our external communications, including email campaigns, blogs, social media, webinars and events.

The right person for this role will be tech-savvy, an excellent organizer and a great communicator, as comfortable building relationships online as you are in person, who is excited about how technology can help nonprofits.

You will be expected to:

• Your #1 responsibility is member engagement - creating and curating resources to help nonprofits understand the technology donations program and how to use technology effectively
• Create and send emails via our mass email system, manage email lists and list segmentation
• Write content for product campaigns and ongoing communications, incorporating feedback from the team
• Regularly post updates and engage members through social media, in particular Facebook and Twitter
• Plan events to build nonprofit capacity around technology, including monthly Toronto Net Tuesday events and assist in our quarterly TechSoup Canada webinars
• Produce and curate blog content by writing blog posts and working with guest bloggers
• Keep website content (relevant to area) up to date, including general information and learning content
• Monitor and analyze marketing and communications data, so we can continuously improve
• Execute multi-channel product campaigns related to the technology donations program
• Other duties as required

Essential Skills:

• Excellent written English, both grammar and tone. Communicate complicated ideas in a clear and friendly manner
• Highly organized; attention to detail
• Quick learner, continuously seeking to deepen knowledge and improve how you do your work
• High degree of technical literacy: comfortable using computers (including Windows and Microsoft Office) and learning new programs (we use many cloud tools such as Google Apps, and you will often need to test out new tools)
• Ability to work in a small and highly collaborative team environment
• Working knowledge of HTML and CSS

Bonus:

• Written and spoken French, at least at a basic level 
  Interest or have skills in graphic design

Good Experience:

• University degree or college diploma or equivalent experience in communications,  marketing or a related area
• Working or volunteering in the nonprofit sector

What you can expect working at TechSoup Canada & the Centre for Social Innovation:

We are small, dynamic and collaborative team invested in our mission. We are constantly seeking to improve processes and increase our impact in the community. If you like social enterprises and working in a team atmosphere, this is a place for you.

Position Type: One year full-time contract with possibility for renewal
Salary: Entry level, starting at $36K
Location: Toronto, Ontario
Reporting: Communications Lead, TechSoup Canada

About us

About TechSoup Canada:

At TechSoup Canada, we believe technology is key to helping nonprofits achieve their full potential. We work to lower the barriers to technology through access to tools, knowledge, training and talent. One of the core programs we offer is the Technology Donations Program. The TechSoup Canada Technology Donations Program provides donated and discounted technology products and services from over 24 companies such as Microsoft, Adobe, Symantec, Cisco and Citrix to eligible charities and nonprofits. We also create and share resources to help nonprofits learn about technology and make informed decisions, such as articles, blogs, events and webinars.

In recognition of our work in the nonprofit sector, TechSoup Canada was awarded with the Ontario Trillium Foundation Minister’s Award in 2012.

About the Centre for Social Innovation:

TechSoup Canada is a program of the Centre for Social Innovation, a coworking space, community, and launchpad for people who are changing the world. CSI provides its members with the tools they need to accelerate their success and amplify their impact. Together, we’re building a movement of nonprofits, for-profits, entrepreneurs, artists, and activists working across sectors to create a better world.

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